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-   -   Chat tech issues (http://www.shirleymaclaine.com/encounter/showthread.php?t=214769)

Brit 02-18-2014 08:17 AM

Chat tech issues
 
We know some of you are having problems getting into the chat room...

Just to let you know we are working on it. Each problem seems to be different, yet they are probably all related.

Will keep you posted.
BE

OS! 02-27-2014 12:07 PM

Chat is working again!
 
Hi Brit!

I had to configure java to add the SM site to the exception list under the security tab and restore security prompts. It only allowed me to do this when I selected medium security level.

ShelleyD 02-28-2014 05:07 PM

Oh my gosh! OS...you are a genius!
I have not been able to get into chat for about a month. Tried everything.
I just tried your suggestion and it works!!

Thanks!! :D

Cher O 03-01-2014 05:45 PM

Thanks, OS!
 
I tried it too and now I'm in! Thanks so much. Love, C.

Norma Rae 03-02-2014 06:04 PM

not working for me even with the security changes . . .

Brit 03-03-2014 10:09 AM

We are working on this - it's such a massive part of the site...
If OS' patch doesn't work, please try a different browser...
And have patience :)
Thanks
BE

Kata0 03-03-2014 03:06 PM

Java Signature Update
 
It appears that the security signature has not been updated for the SM website. The security certificate is outdated.

Brit 03-03-2014 07:54 PM

Hi Kata
I just checked all our certificates - they are all updated. But - It seems some browsers are kicking them out. Will start on that issue as soon as I corral a couple others :)
BE

Kata0 03-04-2014 02:56 PM

Java issue
 
Ok, my husband checked on two different computers, one with Internet Explorer and one with Chrome. Both said the certificate was out of date. So for sure those two browsers have issues. Good luck!

A Dreamer 03-05-2014 12:36 PM

I just tried Mozilla Firefox and that browser gave me the
same error message. Good luck, Brit.


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